Transform Your Career Journey

Last Updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, request career coaching services, or contact us. This includes:

• Personal identification information (name, email, phone number)
• Professional information (career history, goals, resume details)
• Communication preferences and coaching session notes

How We Use Your Information

We use the information we collect to:

• Provide personalized career coaching services
• Communicate with you about our services
• Improve our coaching programs and website functionality
• Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with trusted service providers who assist us in operating our website and conducting our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (312) 555-7891.

Last Updated: December 2024

Acceptance of Terms

By accessing and using Enlightened Career Steps services, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

Enlightened Career Steps provides professional career coaching, development programs, and related services. Our services include but are not limited to:

• One-on-one career coaching sessions
• Career assessment and strategic planning
• Professional development workshops
• Job search strategy and support

Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information
• Actively participate in coaching sessions and assignments
• Respect scheduled appointment times
• Pay fees according to agreed terms

Payment Terms

Payment is due according to the terms specified in your coaching agreement. Late payments may result in suspension of services.

Cancellation Policy

Sessions must be cancelled at least 24 hours in advance. Late cancellations may be subject to fees as outlined in your coaching agreement.

Limitation of Liability

While we strive to provide excellent career coaching services, we cannot guarantee specific career outcomes. Your success depends on various factors including market conditions and individual effort.

Governing Law

These terms shall be governed by the laws of Illinois, United States.

Last Updated: December 2024

Digital Millennium Copyright Act Compliance

Enlightened Career Steps respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Notification

If you believe that content on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information (address, phone number, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

Designated Agent

Please send DMCA notices to:

DMCA Agent
Enlightened Career Steps LLC
875 North Michigan Avenue, Suite 3200
Chicago, IL 60611
Email: [email protected]
Phone: +1 (312) 555-7891

Counter-Notification

If you believe your content was removed by mistake or misidentification, you may submit a counter-notification with the required information as specified by the DMCA.

Repeat Infringers

We reserve the right to terminate the accounts of users who are repeat infringers of copyright.

Last Updated: December 2024

General Data Protection Regulation (GDPR) Compliance

We are committed to protecting your privacy and ensuring compliance with GDPR requirements.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you provide explicit consent for specific purposes
• Contract: When processing is necessary to perform coaching services
• Legitimate Interest: For business operations and service improvement

Your Rights Under GDPR

You have the right to:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Request transfer of your data to another service
• Restriction: Request limitation of processing
• Objection: Object to certain types of processing
• Withdraw Consent: Withdraw previously given consent

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]

Exercising Your Rights

To exercise your GDPR rights, please contact us using the information provided. We will respond within 30 days of receiving your request.

Complaints

If you believe we have not handled your data properly, you have the right to lodge a complaint with your local supervisory authority.

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